(888) 840-5215

Privacy Policy

Updated Date ( 01/01/2024)

Thank you for choosing XenMD Medical Billing Services. At XenMD, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide on our website, www.xenmd.com.

1. Information We Collect

When you visit our website, we may collect certain information to improve your experience and provide you with relevant information about our services. The information we collect includes:

  • Contact Information: We may collect your name, email address, phone number, and other contact details when you submit forms on our website.
  • Marketing Preferences: If you choose to subscribe to our newsletters or marketing communications, we collect your preferences and consent to receive such communications.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Communication: We use your contact information to respond to your inquiries, provide information about our services, and communicate with you regarding your account.
  • Marketing: If you have provided consent, we may use your contact information to send you newsletters, promotional materials, and other marketing communications.
  • Improving Our Services: We analyze the data collected to enhance our website, services, and overall customer experience.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to gather information about your browsing preferences and patterns. These technologies help us enhance your online experience and improve our website functionality. You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell, trade, or transfer your personal information to third parties without your consent. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you.

5. Security Measures

XenMD employs security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. We strive to maintain the highest standards of data protection.

6. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.
  • Correct any inaccuracies in your personal information.
  • Withdraw your consent for marketing communications.

To exercise these rights or if you have any privacy-related concerns, please contact us using the information provided below.

7. Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. The revised policy will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact XenMD Medical Billing Services at [info@xenmd.com] , [(888)840-5215] , [150 E B St Lbby #1810 Casper, WY 82601]

By using our website, you consent to the terms outlined in this Privacy Policy. We appreciate your trust in XenMD and assure you that your privacy is our top priority…

XenMD.com Fulfillment Policy

At XenMD.com, we are committed to providing exceptional services and support to our clients. Our policies regarding refunds, cancellations, and terminations are outlined below:

Cancellation and Termination of Services:

  1. Cancellation Based on Agreement:

    • Cancellation of services is subject to the terms outlined in the agreement signed by the client with XenMD, LLC. Whether services are upfront or post-paid, monthly fees for digital marketing, credentialing, medical billing, or any other services are non-refundable once services have commenced.
  2. Refunds:

    • Refunds may be claimed by clients for any wrong payments or overpayments made. Claims for refunds must be submitted in writing to our billing department for review and processing.
  3. Cancellation Notice:

    • Cancellation or termination of services requires prior notice as per the agreement signed between the client and XenMD, LLC. The notice period will be specified in the agreement, and clients are required to adhere to these terms.
  4. Data Retention:

    • Upon cancellation of services, clients may request access to their data for a specified period. After this period, XenMD.com reserves the right to securely dispose of client data in accordance with our privacy and data retention policies.

Policy Updates: XenMD.com reserves the right to modify or update this fulfillment policy at any time. Clients will be notified of any changes via email or through our website.


This fulfillment policy reflects our commitment to transparency and clarity in our business operations. If you have any further questions or require additional clarification, please feel free to reach out to our customer service team.