Privacy Policy

Effective Date: September 13th, 2023

Welcome to XenMD.com (the “Website”), provided by [Your Company Name] (“we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our Website.

By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website.

Information We Collect

Personal Information

We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you interact with our Website. This information may include but is not limited to:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Other information you choose to provide

Non-Personal Information

We may also collect non-personal information that does not directly identify you. This information may include:

  • Device information (e.g., browser type, IP address)
  • Usage data (e.g., pages visited, time spent on the Website)
  • Cookies and tracking technologies (see our Cookie Policy for details)

How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Providing and improving our services
  • Communicating with you
  • Customizing and enhancing your experience
  • Analyzing Website usage and trends
  • Fulfilling legal and regulatory requirements

Disclosure of Your Information

We may share your information with third parties only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • In connection with the sale, merger, or acquisition of all or part of our business

Your Choices

You have the right to:

  • Access, correct, or delete your Personal Information
  • Opt-out of marketing communications
  • Disable cookies

Digital Marketing

Email Marketing

We may use your email address to send you marketing communications, newsletters, updates, and promotional materials. If you do not wish to receive these emails, you may opt out by following the instructions provided in the email or by contacting us directly.

Third-Party Advertising and Analytics

We may use third-party advertising and analytics services, such as Google Analytics and Facebook Ads, to track and analyze the effectiveness of our marketing efforts. These services may use cookies, web beacons, and other tracking technologies to collect data about your interactions with our Website and other websites you visit.

SMS Marketing

SMS Communications

If you provide your mobile phone number, you may receive SMS (Short Message Service) communications from us. These SMS messages may include appointment reminders, notifications, promotions, and other relevant information related to our services. Standard message and data rates may apply, and you may opt out of receiving SMS messages at any time by following the instructions provided in the SMS or by contacting us directly.

Consent to Receive SMS Messages

By providing your mobile phone number and opting in to receive SMS messages from us, you consent to receive these messages as described in this Privacy Policy. You understand that SMS messages are sent using an automated system and may be subject to messaging and data rates from your mobile carrier.

Your Choices

You have the right to:

  • Opt out of receiving marketing emails by following the instructions provided in the email or contacting us.
  • Opt out of receiving SMS messages by following the instructions provided in the SMS or contacting us.
  • Adjust your digital marketing preferences by managing your account settings on our Website.

Please note that even if you opt out of marketing communications, you may still receive transactional or service-related messages, such as appointment confirmations and important updates.

Security

We take reasonable measures to protect your information, but no data transmission or storage system can be guaranteed to be 100% secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Please review it periodically for changes. Your continued use of our Website after any modifications indicate your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@xenmd.com